Jen MayJan 124 minYou had me at ... FormsForms and Surveys can make or break your customer journey. Quality data capture is essential to every business, and every positive intera...
Jen MayApr 22, 20208 minHow to get Excel working for your businessExcel can be your greatest friend - or a fiend - in business. You just need to know how to tame the beast and avoid some cardinal sins
Jen May Jan 12 4 min You had me at ... Forms Forms and Surveys can make or break your customer journey. Quality data capture is essential to every business, and every positive intera...
Jen May Dec 15, 2020 8 min IS YOUR ‘GOLDEN THREAD’ CUT, KNOTTED OR FRAYED? Your golden thread is the precious link you create to connect your vision and strategy, with your team's objectives and performance
Jen May Sep 15, 2020 8 min The How to OF How To's Having cleat procedures for everything you do is essential for a sustainable, scalable business. Learn about the options for capturing them
Jen May Apr 22, 2020 8 min How to get Excel working for your business Excel can be your greatest friend - or a fiend - in business. You just need to know how to tame the beast and avoid some cardinal sins
Jen May Feb 13, 2020 5 min Clarity in one day - the single page process overview Could you accurately describe what your business does in an average working day? Not just you, but your team, your customers and even you...
Jen May Oct 7, 2019 13 min A Customer Journey to leave them singing your praises Create an experience so great, your customers cannot help but love you, come back time and time again, and recommend you to their friends
Jen May Jul 29, 2019 4 min Recruiting for Ability. What does it mean? Jen May, Managing Director at May Dynamics, explores methods for recruiting and retaining the best people for your high-performing teams
Jen May Jun 20, 2019 9 min Stay Safe this Flu Season - Short Term Contingency Planning Don't get stuck with no way to operate this winter. Here are some no-nonsense suggestions for planning for any contindency ... even flu.